Date: 4.11.10
"Our sex life was good before but viewing the videos opened up our ideas and it made for a lot of fun."
Date: 3.16.10
"This was my first time in ordering from BetterSex.com and I must say I was completely satisfied with the experience. The products and the data provided with each while you are searching/researching for various items is excellent. I'll order again."
Date: 2.3.10
"The wide variety of products available was amazing, and the comments were fairly helpful. I have never purchased adult entertainment items on-line before, and this was simple."
Date: 1.7.10
"Great selection and great prices!!!"
Date: 1.5.10
"They were out-of-stock on one item that I ordered. They notified me and gave me an estimated arrival date. It arrived 5 days earlier than estimated, so I was happy."
Date: 10.22.09
"There was an item missing from my order. I contacted customer service by e-mail and received a respose within 30 min. (it was probably faster, but that's when I checked my e-mail). The missing item was delivered very promptly. Thank you."
by: xxxx from North Carolina
BetterSex.com Staff Note: Our customer service center is staffed 24/7 and responds to inquiries by phone and email as quickly as possible. Unfortunately, there are times when an item accidentally gets left out of a package prior to shipping. We value your business and certainly build our reputation based up our reliability and strive to prevent this from happening. Our customers not only trust that we'll ship their order correctly, but when an error does occur, we do what it takes to make you happy and FAST.
Date: 9.27.09"I was a little skeptical about ordering because I was unsure on how the packaging was going to be considering there are children around."
by: Tasha from West Virginia
BetterSex.com Staff Note: Thank you very much for your recent BizRate survey response. We hear your comments frequently and couldn’t agree with you more that privacy is imperative. We strive to help keep your intimate purchases your business and our
top reasons to buy from us says it all. We package our items in unmarked boxes or envelopes with no content list showing, so nobody ever knows what's inside unless you tell them. We appreciate the feedback and hope you’ll continue to enjoy our products in the future.
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Got to see it to believe it?
"My ideas about sex have changed after watching the series...
I wouldn't feel so inhibited anymore."
 See Better Sex Video Series® |
Date: 11.05.09"Great shopping experience. Most sites that offer freebies give crap, but not here. The free items are actually pretty good. I can't wait to receive my order and begin 'playing'."
"I choose to buy here instead of through amazon because of the free gifts offer and reasonable shipping."
by: Debbie from Nevada
BetterSex.com Staff Note: Every order of $24 or more on the website is eligible for 2 free gifts at check-out. We firmly believe that just because something is free does not mean it should be as you stated, "crap." Our merchandisers spend a great deal of time and effort in obtaining the best possible products for sale and to offer as our free gifts. Occasionally, we'll even obtain special items directly from manufacturers that aren't even available anywhere for sale, making it a Better Sex exclusive that you'll only see here ~ FREE! (with your purchase)
At Better Sex, your privacy is imperative and we strive to keep your intimate purchases your business. As for ordering online, I would agree that it is always a good idea to exercise caution when trusting any company with your personal information. Our website utilizes technologies to keep your shipping and payment information
secure. Plus, you can feel confident that we NEVER share your personal information (including email address) with ANYONE. In other words, we DO NOT sell our customer lists. This private information is just that ~ private! You may receive some emails from BetterSex.com, however those are marketing emails from Better Sex direct, and remain confidential. If at anytime, you wish to stop those emails, it’s an easy-click at the bottom of each email.
We have been in
business since 1991, and our reputation is built upon the relationships we develop with our customers. Thank you for having the confidence to place your order online with us despite any initial hesitation, and we hope to continue fulfilling your intimate needs in the future.
If you ever have any questions or concerns regarding an order (or anything regarding our website) ~ please feel free to contact our customer service at 1-800-955-0888.